Effective date: March 2, 2023

At ekid+, we understand the importance of your privacy and how your personal information is used and shared. We value your trust, and we want you to be aware of our Privacy Policy. Please take the time to read the following information to learn more about how we handle your personal information. By accessing or using the Services provided by ekid+, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you consent to the collection, use, and sharing of your information as described below.

It's important to note that your use of ekid+'s Services is always subject to our Terms of Use, which incorporates this Privacy Policy. Any terms used in this Policy without specific definitions can be found in the Terms of Use.

What does this Privacy Policy cover?

This Privacy Policy explains how we handle personally identifiable information ("Personal Information") that we collect when you access or use our Services. However, it does not cover the practices of companies we do not own or control, or the actions of individuals we do not manage. We collect various types of Personal Information from our users, as explained in more detail below, and we use this information internally to provide and improve our Services. This includes personalizing the user experience, facilitating user account setup and profiles, contacting you and allowing other users to contact you, fulfilling your requests for products and services, and analyzing how you use our Services. In certain cases, we may also share some Personal Information with third parties, as described below.

As stated in our Terms of Use, we do not knowingly collect or solicit personal information from individuals under the age of 13. If you are under 13, please refrain from attempting to register for our Services or provide any personal information about yourself. If we become aware that we have collected personal information from a child under 13, we will promptly delete that information. If you believe that a child under 13 may have provided us with personal information, please contact us at info@ekidplus.com.

Will ekid+ ever change this Privacy Policy?

As we strive to continuously improve our Services, there may be occasions when we need to modify this Privacy Policy. We will make our best efforts to notify you of any changes by posting a notice on www.ekidplus.com, sending you an email, or using other means of communication. However, please note that even if you do not receive a notification or have opted out of receiving legal notice emails from us (or have not provided us with your email address), it is your responsibility to regularly review and understand the updated Privacy Policy. By using our Services after any changes to the Privacy Policy have been posted, you indicate your agreement to the revised terms. The use of information we collect is subject to the Privacy Policy in effect at the time of its use.

What information does ekid+ collect?

Information You Provide to Us:

We receive and store any information you intentionally provide to us. For instance, during the registration process or through your account settings, we may collect Personal Information such as your name, email address, phone number, and any credentials associated with third-party accounts (e.g., login credentials for Facebook or other third-party sites). If you provide us with credentials for third-party accounts, please be aware that certain content and information from those accounts ("Third-Party Account Information") may be transmitted into your ekid+ account, and this information is also covered by our Privacy Policy. Some information may be required for registration or to access specific features of our Services.

We may communicate with you if you have provided us with the means to do so. For example, if you have provided your email address, we may send you promotional offers from other businesses or email you about your use of our Services. Additionally, we may receive confirmation when you open an email from us, helping us improve our communication and services. If you prefer not to receive communications from us, please indicate your preference by selecting the "unsubscribe" option at the bottom of any email you receive from us.

Information Collected Automatically:

Whenever you interact with our Services, certain information is automatically received and recorded on our server logs. This information may include your IP address, device identification, "cookie" information, the type of browser or device you are using, and the specific page or feature you have requested. Cookies are identifiers that we transfer to your browser or device, enabling us to recognize your browser or device and gather data on how our Services are used and accessed. You may be able to adjust your browser or device preferences to prevent or limit the acceptance of cookies, but please note that this may impact your ability to fully utilize certain features of our Services.

By clicking on a link to a third-party website or service, you may receive cookies from these third parties. Our Privacy Policy does not cover the use of cookies by these third parties, and we are not responsible for their privacy practices. Please be aware that cookies placed by third parties may continue to track your online activities even after you have left our Services, and these third parties may not honor "Do Not Track" requests made through your browser or device.

We may utilize this data to personalize content based on your preferences and usage patterns, as well as to improve our Services. For example, by analyzing how often users engage with a particular feature, we can enhance the overall user experience and make our Services more engaging for everyone.

Information Collected From Other Websites and Do Not Track Policy:

Through the use of cookies on your browser or device, we may collect information about your online activities even after you have left our Services. Similar to other usage data we collect, this information allows us to improve our Services, customize your online experience, and fulfill the purposes outlined in this Privacy Policy. Your browser may offer a "Do Not Track" option that signals your preference to websites, web applications, and services (including behavioral advertising services) regarding the tracking of your online activities across different websites and over time. Presently, our Services do not support Do Not Track requests, meaning we may collect information about your online activities both during and after your use of our Services.

Will ekid+ share any of the Personal Information it receives?

We do not rent or sell your Personal Information in individually identifiable form to any third party. However, certain Personal Information may be shared in connection with business transfers, as described below. We may share your Personal Information with third parties in the following circumstances:

Information that is no longer personally identifiable: We may anonymize your Personal Information so that you cannot be individually identified, and share this information with our partners. Additionally, we may provide aggregate usage information to our partners, which helps them understand how our Services are used and enables them to provide an optimal online experience. However, we do not disclose aggregate usage information in a manner that would personally identify you.

Service Providers: We may engage third-party companies and individuals to perform various services on our behalf, such as website hosting, data analysis, customer support, and email delivery. These service providers may have access to your Personal Information only to the extent necessary for them to perform their tasks and are obligated not to disclose or use it for any other purpose.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation. We may also disclose your Personal Information to protect and defend the rights or property of ekid+ or our users, or in urgent circumstances to ensure the safety of any person.

With Your Consent: We may share your Personal Information with third parties if we have your consent to do so. For example, if you choose to participate in a promotional offer or sign up for a co-branded service, we may share your Personal Information with the relevant third party.

Information Security:

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from our Services. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

International Transfers:

We may transfer and store your information on servers located outside your country of residence. The data protection and privacy laws of these countries may not provide the same level of protection as those in your country. By using our Services and providing us with your information, you consent to the transfer of your information to countries outside your country of residence, including the United States, where we operate.

Children's Privacy:

We do not knowingly collect or solicit Personal Information from children under the age of 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with Personal Information without your consent, please contact us. If we become aware that we have collected Personal Information from a child under the age of 13, we will take steps to remove that information from our servers.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices and Services. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us:

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@ekidplus.com

We appreciate your trust in ekid+ and are committed to protecting your privacy.